Shipping & Delivery
When will I receive my order?
Most normal card orders shipped within the U.S. should arrive in 3-8 business days, depending upon the shipping method you choose. This includes 2 days for processing and printing. See exceptions below.*
|Shipping method||Expected arrival time*||Shipping charges|
$7 for orders below $100
*For Assembly Services, die-cut designs, and orders of 300 pieces or more, add 1 extra day of processing time. Personalized storybooks require 14 or 21 days processing time, plus shipping. Products that require longer processing time may be shipped separately. Actual delivery times may vary. International shipments may encounter delays beyond our control when clearing customs. International fees are added to shipping charges at checkout and include taxes, customs fees and import duties. Free shipping option is valid for U.S. orders only. To qualify, merchandise must total $100 after any discounts and before taxes or shipping fees are applied.
Tracking your order
As soon as your order ships, you will receive a shipping confirmation email with estimated arrival dates and tracking information. If you have an account, you can also check your order status at any time by logging in, going to My Account and clicking on Order History. Click on the order number to see tracking info (available after it ships). Depending on the shipping method you chose, it may take 24 hours for your tracking number to return any information.
We use the most efficient shipping method for your choice of delivery options and billing address. Carriers may include U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, Purolator, or a combination of these.
Shipping to PO Boxes or Military APO/FPO addresses
We ship to any address within the United States and Canada, including P.O. Boxes, APO and FPO military addresses. UPS cannot deliver to a P.O. Box address.
Pear Tree now ships to Canada! The applicable shipping options, taxes and fees will appear at checkout, after you enter your shipping address. For affordable international shipping to other countries we recommend www.myus.com, where you can arrange to have packages forwarded to your international destination.